At Raj Rekha, we strive to deliver fresh and carefully packed products. If you receive an item that is damaged, defective, or different from what you ordered, you may request a return within the time frame mentioned below.
Return Window
You must submit a return request within 48 hours of receiving your order. Requests made after this period may not be accepted.
Return Requirements
- Product must be unopened and unused
- Original packaging and seal must be intact
- The item should be in the same condition as delivered
- Clear images or an unboxing video may be requested for verification
Return Approval Process
Once you contact us with your order details, our team will review the request. If the return is approved, we will either arrange a pickup or share the return instructions. Returns sent without confirmation will not be accepted.
Non-Returnable Cases
- Opened or partially used products
- Returns requested after the allowed time
- Minor packaging dents that do not affect product quality
- Orders placed incorrectly by the customer